Know Your Document Constituency

Published in TDAN.com January 2002 The people who populate your document process help point the way for your document strategy.…

Introduction to Web Services

Published in TDAN.com January 2002 Introduction To understand the state of the Information Technology industry today, it is useful for…

Architecting for CRM

Published in TDAN.com January 2002 When correctly designed, an enterprise customer resource (ECR) can provide powerful customer data to your…

E-Commerce Vs. Data Management

Published in TDAN.com January 2002 [The following is an excerpt from the book titled Data Warehousing and E-Commerce by William…