A Data-Driven Customer Services Approach
As customer service continues to be a top priority for businesses, data has become a crucial aspect of improving the…
Data Management Features
As customer service continues to be a top priority for businesses, data has become a crucial aspect of improving the…
Special thank you to Altair for providing the following set of bold predictions for 2023. The data world continues to…
Your business doesn’t stay still— and neither does the data landscape. While the next 12 months will no doubt contain many…
Modern data access governance is a delicate balancing act where organizations have to be both privacy-driven and data-driven, where business…
Many software developers distrust data architecture practices such as data modeling. They associate these practices with rigid and bureaucratic processes…
Customer Relationship Management (CRM) is an acronym that stands for a software program used to create and manage customer connections.…
Domain-specific data governance has been of focus lately in various industries. In this article, I simplify what it means and…
Twenty-five years ago on June 22, 1997, I published the first issue of The Data Administration Newsletter. Websites were new…
As enterprises race to become data-driven businesses, a latent tension is intensifying: Is data the “new oil”? A “toxic asset”?…
As a business, obtaining data is not the only crucial part of data collection; protecting such information is just as…