submit to reddit

About Ronald Ross

Ronald G. Ross, Principal and Co-Founder of Business Rules Solutions, LLC, is internationally acknowledged as the “father of business rules.” Recognizing early on the importance of independently managed business rules for business operations and architecture, he has pioneered innovative techniques and standards since the mid-1980s. He wrote the industry’s first book on business rules in 1994. With BRS’s client roster of Fortune 500 companies and governments, Ron consults,speaks and teaches worldwide. He has served as the chair of the International Business Rules & Decisions Forum conference since 1997, now part of the Building Business Capability (BBC) conference. Ron is also the author of 10 professional books, as well as the executive editor of the Business Rules Journal. Through these publications, as well as on the online forum BRCommunity and his blog, Ron enjoys sharing his knowledge and experience in consulting and business rules. Outside of work, Ron enjoys walking his dogs, travelling with his three children, and tweeting. For fresh nuggets of information, follow him @Ronald_G_Ross!

  • Richord1

    Before creating a business glossary it is important to define where and how it will be used. Is it for internal use only? Will it be published to the public? Use cases are important.

    Next, what is the maturity of understanding of the target audiences in the subject areas contained in the business glossary? Are they new to the subject area or experienced practitioners? Also how will they discover terms in the glossary? What search terms will they typically use? If the glossary contains jargon and the user is not familiar with the jargon then it is unlikely they will find the term they are searching for.

    Before attempting to build a business glossary you need a controlled vocabulary for the subject area. A list of terms and their meanings from authoritative sources and contexts of use. Only these terms should be used when creating business definitions. You will require a process to administer this controlled vocabulary.

    Finally, don’t ask a business analyst to create a business glossary. Ask a librarian. They are trained and skilled in this art.