Architecting for CRM

Published in TDAN.com January 2002 When correctly designed, an enterprise customer resource (ECR) can provide powerful customer data to your…

E-Commerce Vs. Data Management

Published in TDAN.com January 2002 [The following is an excerpt from the book titled Data Warehousing and E-Commerce by William…

Business Rules Applied

Author: Barbara von Halle Publisher: Wiley and Sons, 2002 ISBN 0471412937  When I received a copy of Business Rules Applied,…