What’s in a Name?

Establishing and enforcing naming conventions is typically one of the first duties to be tackled when implementing new software. Adequate…

Enterprise Information Architecture

The primary objective of an "architected" environment is to deliver higher quality, integrated systems and information at a significantly reduced…

The Warehouse Meets the Web

This article explores the expanding world of Web-enabled OLAP. The shortcomings of traditional client-server OLAP are identified followed by a…

Productivity Paradox

Have computers made us more productive? Have all the installs, upgrades, mips, modems, and migration plans been worth it? Have…

customers.com

Authors: Patricia B. Seybold with Ronni T. Marshak Times Business, Random House – 1998 ISBN: 0-8129-3037-1 Reading the critical acclaim…