Architecting for CRM
Published in TDAN.com January 2002 When correctly designed, an enterprise customer resource (ECR) can provide powerful customer data to your…
A Repository Model – Business Rules – Part I
Published in TDAN.com January 2002 Previously in this newsletter, I have presented ideas about what a metadata repository might actually…
Enterprise-Wide Project Management
Published in TDAN.com January 2002 Why Project Management is Important Project Management is important because almost all enterprises suffer from…
Introduction to Web Services
Published in TDAN.com January 2002 Introduction To understand the state of the Information Technology industry today, it is useful for…
Know Your Document Constituency
Published in TDAN.com January 2002 The people who populate your document process help point the way for your document strategy.…
Competitive Intelligence – Real-Time Knowledge Management
Published in TDAN.com January 2002 The Internet and web search technologies are bringing competitive intelligence processes into mainstream business operations.…
Profitability and Mining Web Data: Avoiding the Path to Red Ink
Published in TDAN.com January 2002 Introduction Many companies now have web sites that generate customer data by the gigabyte. The…
Event Progress Diagrams
Introduction Visualization helps in understanding a software system. The dynamic views have been extensively used to understand behavior of system…
A New Direction for Data Resource Management
What is the future for data resource management? Considering the past practices and the current data resource situation in most…
The Database Report – October 2001
As I write this edition of The Database Report it is just one week after the terrorist attacks on the…