Today’s Lens of Information Governance (IG)
COVID-19 changed how organizations interact with their workforce and customers. It also extended the reach and tested the boundaries of…
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Voice Banking and Information Governance
Voice, messaging and artificial intelligence are helping transform customer engagement, particularly in financial services. But just how secure is the…
Information Governance Goes Beyond Record Keeping
The coronavirus lockdown prompted a quick shift by many financial institutions to business continuity modes and consumers to online banking…
Coronavirus Response and Shadow IT Test Information Governance
The challenges of the coronavirus emergency and economic crunch has caused many organizations to go into survival mode. They created…
Information Governance in an Era of Uncertainty
The word “organize” is the root of the word “organization.” Organizations are compelled to organize their information. With that said,…