Ask the Data Governance Coach – What is the Difference Between Policies and Standards?

This question is one that I have been asked quite a few times recently, and has led to some interesting debates when it has been asked in person. I think it needs to be answered by first asking another question:

Why the confusion?

Why do these two terms cause so much confusion? After all, they are commonly used business terms. It’s not as though they are specialist data management jargon. The Oxford English Dictionary defines these two terms as follows:

Policy: A course or principle of action adopted or proposed by an organization or individual (Wikipedia elaborates this further saying that: A policy is a deliberate system of principles to guide decisions and achieve rational outcomes. A policy is a statement of intent, and is implemented as a procedure or protocol.)

Standard: A required or agreed level of quality or attainment

The way I use these terms in the context of data governance pretty much follows the above standard definitions. However, confusion arises as many people use the term policies when I would use standards, so whereas I would say that in data governance terms an organization will have one Data Policy and many Data Quality Standards, I know that a lot of practitioners say that an organization will have many data quality policies. So to clarify, the definitions I use are:

Data Policy: a formal document that describes an organization’s approach to managing data quality i.e. what will be done

Data Quality Standard: The standard that a certain field or data set needs to achieve e.g. that a field must always be completed or the value sit within a defined range.

Conclusion

So which should you use? Well I believe that it is fine to use them how you wish (and whichever fits best with your organization’s culture) as long as you define what you mean and communicate that definition with your audience. As with most things, confusion only arises when no explanation of what is meant is provided and those on the receiving end of your messages are left to make their own (varied) interpretations.

Not defining terms is a common mistake or omission that many organizations make, but although it causes frustration and confusion, it is not the biggest problem you will face and it is easily rectified. There are a number of mistakes that can have more serious consequences for your data governance initiative. It is best to avoid these in the first place.

I have recently created a free report that I think you will find useful. It’s called The 9 biggest mistakes that companies make when implementing Data Governance (and how to avoid them all). If you are just starting out with data governance it will help you avoid the pitfalls. If you are struggling with some aspect of implementation it will give you some pointers on how to get things back on track. You can download this free report from my website here: http://bit.ly/dgmistakes 

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About Nicola Askham

Nicola Askham, The Data Governance Coach, is an independent data management consultant.  Her experience in coaching both regulatory and non-regulatory organisations to design and implement full data governance frameworks, is unique within the Data Governance field. The coaching approach enables organisations to self manage the process beyond initial implementation. Nicola’s coaching and Data Governance workshops, including Solvency II, ensures your data governance framework is embedded as an integral part of your business as usual policy. Nicola can be reached at her web-site: http://www.nicolaaskham.com.

  • Susan Earley

    An organization can make it a policy to have and use standards. An organization does not normally have a standard that states it has to have a policy.

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