ROI – Paying for the CMDB Metadata Knowledgebase
This article explores the business justification for building the CMDB. ITIL process improvement projects are generating real (ROI) for adopting…
This article explores the business justification for building the CMDB. ITIL process improvement projects are generating real (ROI) for adopting…
This article is the second in a series on the ITIL CMDB. This article provides a high level overview of…
This article describes how an IT process excellence movement will energize and reinvigorate metadata management.