The Practical Guide to BPR Using IDEFO

Author: Clarence G. Feldmann Publisher: Dorset House (ISBN 0-932633-37-4) “The Practical Guide to Business Process Reengineering using IDEF0”, by Clarence…

Oracle: The Complete Reference

Authors: George Loch and Kevin Loney Oracle Press – Osborne McGraw-Hill ISBN: 0-07-882285-8 Oracle: The Complete Reference has been available…

Oracle8 Data Warehousing

Authors: Gary Dodge and Tim Gorman John Wiley and Sons, Inc., 1998 ISBN: 0-471-19952-4 Data warehousing applications can be quite…

customers.com

Authors: Patricia B. Seybold with Ronni T. Marshak Times Business, Random House – 1998 ISBN: 0-8129-3037-1 Reading the critical acclaim…