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Data Science is Sexy

As titles go, this one has an impeccable pedigree. In October of 2012, the Harvard Business Review (HBR) published an article entitled…

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The Agile Enterprise Coach

When your organization chooses to transition into more agile and leaner ways of working, you quickly discover that this effort…

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Hearing the Voice of Your Customer

What do these very diverse businesses have in common? TWA. PAN AM. Woolworth’s. Sports Authority. Staples. Banana Republic. They have one…