Unlocking the Secrets of Your Call Center
In today’s world, corporations everywhere have call centers. It is through the call center that the corporation can communicate directly…
Business Intelligence News, Articles, & Education
Get a thorough Business Intelligence education through TDAN’s Business Intelligence articles, news, and blogs.
Why Agile is Like Football
In any team sport, there are persons who never score. Test your trivia mind on that! They do not play…
A Day in the Life
The Beatles’ famous song “A Day in the Life” begins by sharing how the singer started his day with a…
Tales & Tips from the Trenches: Data Model Patterns for Agile Projects
This is the fourth column in my series about applying Agile techniques to data projects in our Tips and Tricks from the…
Data Governance Toolset Disruption is Coming
Something is coming in technology that may not wreak havoc in the area of data governance, but it should at…
Data Professional Introspective: Coming in From the Cold
The Enterprise Data Management Organization In working with both commercial companies and Federal and State agencies, I’ve found that many…
Data Science is Sexy
As titles go, this one has an impeccable pedigree. In October of 2012, the Harvard Business Review (HBR) published an article entitled…
Data Warehousing in the 21st Century
To be a successful relative company in the 21st century, analytics is no longer an option, but a requirement. Yet,…
The Book Look: After Action Review – Continuous Improvement Made Easy
Sometimes we read a book that contains fundamental yet powerful ideas. Ideas that we might have been aware of, and…
Using Standards to Govern Data
This article is all about operational data governance. If you haven’t read Bob Seiner’s original article on what it means to…