Top 10 Underutilized Call Center Software Capabilities
Published in TDAN.com July 2002 Since the start of the call center or “help desk” industry in the late 1980s,…
Data Quality News, Articles, & Education
Get a thorough Data Quality education through TDAN’s Business Intelligence articles, news, and blogs.
Are You Measuring Up? IT’s Time for an Accounting
Published in TDAN.com July 2002 Decrease corporate capability by holding the line on corporate IT budgets! Leading industry analysts suggest…
METAbits – July 2002
Published in TDAN.com July 2002 Data Warehouse Design: Principles Persist, Architectures Adapt Designing a data warehouse (DW) environment is not…
DAMA Corner – July 2002
DAMA Corner, Michael Brackett, data management, information management
METAbits – April 2002
Published in TDAN.com April 2002 Controlled Exposure of Information Assets Breeds Enterprise Success Our most recent industry study on enterprise…
Guidelines to Implementing Data Resource Management, 4th Ed
AUTHOR: Multiple Authors Edited by DAMA Chicago Once again, DAMA International has produced a comprehensive reference for implementing and maintaining…
DAMA Corner – January 2002
Published in TDAN.com January 2002 DAMA International Conferences The DAMA International Conference held in March in Anaheim, co-located with the…
A New Direction for Data Resource Management
What is the future for data resource management? Considering the past practices and the current data resource situation in most…
Adam Smith and the Software Industry
Published in TDAN.com October 2001 “ . . . every individual . . . intends only his own gain, and…
Business Rules Spotlight – July 2001
Published in TDAN.com July 2001 Business Rule Mining is the process of extracting business rules from program code and restating…