Hearing the Voice of Your Customer
What do these very diverse businesses have in common? TWA. PAN AM. Woolworth’s. Sports Authority. Staples. Banana Republic. They have one…
business intelligence
Law of Unintended Consequences
Many years ago, there was an IT department. The role of the IT department was to extend the business of…
Getting Big Data Right: A Checklist to Evaluate Your Environment
Anyone who has been awake for the past few years cannot but help to have noticed that there is a…
The Book Look: Growing Business Intelligence
Larry Burns wrote the book Agile Data Management, an extremely practical book about how to make agile work without sacrificing…
Data Architecture COMN Sense – Is the Data Warehouse Dead?
It was a pleasure to attend a data warehousing event in Austin, Texas in early December to take a few…
Bad Data’s Impact on Decision-Making
Having been around the block, we data professionals have seen many cases of data which could be construed as “imaginative.” …
Data Warehouse Design – Inmon versus Kimball
Introduction We are living in the age of a data revolution, and more corporations are realizing that to lead—or in…
Mitigate Information Related Risks with Metadata
Metadata is a much abused term that has entered mainstream vocabulary in recent years through the revelations about mass surveillance by…
Insight … So What?
There is a lot of hype around analytics today, with most of it centered on the word “insight.” It seems that…
Data Cleansing vs Data Maintenance: Which One Is Most Important?
There are always two aspects to data quality improvement. Data cleansing is the one-off process of tackling errors within the…