Unlocking the Secrets of Your Call Center
In today’s world, corporations everywhere have call centers. It is through the call center that the corporation can communicate directly…
Bill Inmon
Hearing the Voice of Your Customer
What do these very diverse businesses have in common? TWA. PAN AM. Woolworth’s. Sports Authority. Staples. Banana Republic. They have one…
Law of Unintended Consequences
Many years ago, there was an IT department. The role of the IT department was to extend the business of…
Getting Big Data Right: A Checklist to Evaluate Your Environment
Anyone who has been awake for the past few years cannot but help to have noticed that there is a…
Data Architecture, Where Go’est Thou?
The other day, I ran across an article that discussed data architecture. The article had an “old” architecture and the…
The Field of Dreams Mind-Set
Bill Inmon explains why the Òfield of dreamsÓ strategy is appropriate for business intelligence.
Textual Analytics: Business Intelligence from a Textual Foundation
Published in TDAN.com April 2007 Analytics have been around from the time the first computer program was written. Once corporations…
Data Warehousing in a Healthcare Environment
Published in TDAN.com January 2007 For years organizations had unintegrated data. With unintegrated data there was a lot of pain.…
Making the SOA Implementation Successful
Published in TDAN.com October 2006 First the organization built its systems. Then the potential of the Internet and…
Matching Unstructured Data and Structured Data
Published in TDAN.com July 2006 For years the worlds of structured systems (transactions, data bases, Oracle, DB2, Teradata, et al)…