Sentiment Analysis To Connect With Customers
Customers are constantly giving feedback on products or services they have received. But how can retailers use this to create…
CRM
A Data-Driven Customer Services Approach
As customer service continues to be a top priority for businesses, data has become a crucial aspect of improving the…
How to Deal with CRM Challenges
Customer Relationship Management (CRM) is an acronym that stands for a software program used to create and manage customer connections.…
What is the Cost of Poor Quality Data in Your CRM?
Your CRM is undeniably a valuable asset to your company however, what happens when the data inside this expensive investment…
Enabling Personalized Experiences by Removing Data Duplicates
Upland BlueVenn examined 4000 consumers and 500 marketers across the US and UK in 2021, and found out that an…
What You Should Know about CRM Testing
Predicted to grow to a stunning $29 billion by 2022 at a 1.9% Compound Annual Growth Rate (CAGR), the CRM…
8 Ways to Discover Personal Data for GDPR
As many companies around the globe are struggling with how to meet the new GDPR requirement, we are all receiving…
The Value of Clean Customer Data
We all understand the importance of data. Since the inception of Big Data in the 90s through its breakthrough—via the…
Unlocking the Secrets of Your Call Center
In today’s world, corporations everywhere have call centers. It is through the call center that the corporation can communicate directly…
Data Monetization: Data Assets into Profit
You may have heard the term “data monetization” but you might not fully understand what it means. Obviously you know…